Shipping

Last Mile Delivery (Recommended)

Shipping cost starts at $2.50. The pricing would be reflected during checkout.

Shipping would take 2 to 3 working days upon despatch for the first delivery attempt by Roadbull. Delivery will be done Monday to Saturday (excluding Public Holiday and eve of Public Holiday) anytime between 8am to 10pm

A tracking number would be provided by Last Mile Delivery via SMS to the contact number given for the shipping address after the parcel has been picked up by Last Mile Delivery.

Notification(s) are workflow triggered and SMS(es) will be sent at the relevant delivery stage(s) (such as successful pickup of the parcel) to notify the recipient at the nominated contact number. If your parcel is non-delivered, you can request for a redelivery.

Last Mile Delivery provides a maximum of 2 delivery attempt to your shipping address. Once the 2 delivery attempt has been exhausted, the parcel would be sent back to Faire Belle. Customer would have to top up the shipping charges to resend the parcel.

Last Mile Delivery does not deliver to any location listed as No-go zones.

Honestbee Delivery 

Shipping cost starts at $3.50. The pricing would be reflected during checkout.

Shipping would take 1 to 3 working days upon despatch for the first delivery attempt by Honestbee. Delivery will be done Monday to Saturday (excluding Public Holiday and eve of Public Holiday) anytime between 8am to 10pm

Notification(s) are workflow triggered via SMS and sent at the relevant delivery stage(s) (such as successful pickup of the parcel) to notify the recipient at the nominated contact number. If your parcel is non-delivered, you can request for a redelivery.

Honestbee provides a maximum of 2 delivery attempt to your shipping address. Once the 2 delivery attempt has been exhausted, the parcel would be sent back to Faire Belle. Customer would have to top up the shipping charges to resend the parcel.

Honestbee does not deliver to any location listed as No-go zones.

For lost and damaged parcel, the compensation limit is the product sub-total of the order shipped in the parcel, up to a maximum value of Two Hundred Singapore Dollars, provided by Honestbee. 

S.F. Delivery

Shipping cost starts at $2.80. The pricing would be reflected during checkout.

Shipping would take 1 to 3 working days upon despatch for the first delivery attempt by S.F. - Shun Feng Delivery. Delivery will be done Monday to Friday (excluding Public Holiday and eve of Public Holiday) anytime between 9am to 6pm

Request for tracking status and/or tracking number of the parcel will be only available upon request 7 days after the despatch of the parcel

Shun Feng provides a maximum of 2 delivery attempt to your shipping address. Once the 2 delivery attempt has been exhausted, the parcel would be sent back to Faire Belle. Customer would have to top up the shipping charges to resend the parcel.

Shun Feng does not deliver to any location listed as No-go zones.

For lost and damaged parcel, the compensation limit is the product sub-total of the order, up to a maximum value of Thirty-five Singapore Dollars per order in the form of a credit voucher valid for 180 days. 

S.F. Delivery customer service - website: http://www.sf-express.com/sg/en/ hotline: 1800 311 1111

Singpost Smartpac

Shipping cost typically starts at $4.54 for the first item and additional $1.10 for each item, capped at a maximum of 1kg per parcel

Shipping would take 1 to 5 working days upon despatch for the first delivery attempt by Singpost

Singpost Smartpac is trackable, however, there is no compensation available in the event the parcel is damaged, missing or lost. 

If the parcel is non-delivered, you can request a redelivery via www.singpost.com.sg or self-collection from your area's designated Singpost post office within 2 weeks from the first delivery attempt made.

In the event your parcel is not collected and/or delivered by Singpost within their stipulated timeframe, the parcel would be sent back to Faire Belle. Customer would have to top up the shipping charges to resend the parcel. 

Singpost Normal Mail

Ninja Van (Ninja Van Registered Delivery / Ninja Van Express Delivery)

We have ceased offering Ninja Van as a shipping carrier with effect from 4 February 2016 because of delivery efficiency issues.