Privacy

Your privacy is important to Faire Belle.

Hence we have developed a Privacy Policy that covers how we collect, use, disclose, transfer and store your information.

Please take a moment to read through our privacy policy.



Definition of Faire Belle's Website

The definition of Faire Belle's Website is websites that are owned and/or operated by Faire Belle.

The current list of websites that are owned and/or operated by Faire Belle:

www.fairebelle.com

www.shopfurelize.com

www.facebook.com/fairebelle.singapore

www.twitter.com/FaireBelleSG

www.instagram.com/FaireBelle

blog.fairebelle.com



Any other website that is not listed above may not be owned and/or operated by Faire Belle. If you have any doubt or questions about any website that owned and/or operated Faire Belle, you may clarify with our Customer Service Officer at customer.service@fairebelle.com

 

Collection of Information

While visiting Faire Belle's website, we may collect information from your visit such as your IP address, your web browser, your system's operating system, your referral link.

 

During the course of your visit at Faire Belle's website, you may be asked to provide your personal information, including but not limited to name, address, contact number, birth date, email address or other information that could be used to contact you and/or to provide service to you.

 

These information are collected solely for the purpose of transacting with us.

 

How we use your information

We use the information collected to:

- Keep you posted on our latest products, promotions and giveaways.

- To send you important notices

- To provide service to you

- To fulfill and despatch any order(s) you may have placed during your visit to Faire Belle's website

- To respond to any enquiries, service request, feedback, proposal that you have sent to us.

- To helps us to improve our services, content and advertising.

- For internal purposes such as data analysis and research to improve on our products, services and customer communications.

- To administer any contests and/or promotions that you may have participated.

 

Disclosure to Third Parties

Faire Belle may share the information collected from you to authorised third parties such as our external service providers so that they could provide product and services to Faire Belle. Faire Belle would only pass on your information to the authorised external service providers when we deemed that the information to be passed on is necessary for them to provide the product and services that we have requested from them or neccessary to provide services and/or fulfil and despatch an order to you.

 

Information provided to us will only be shared with our external service providers when the information is necessary for the external service providers to provide services to us.

 

In order to fulfil and despatch any order(s) that you may have placed on Faire Belle's website, we may share your personal information such as name, address, shipping address, contact number and any other necessary information to our service provider(s) such as third-party fulfillment company, logistics provider, courier company and postal carriers.

 

Orders with third-party shipping carriers chosen as the shipping method would have the necessary order and receipient's information shared and provided with the third-party shipping carriers as listed below:

 

Shipping Method Shipping Carriers
Roadbull Delivery

Roadbull Logistics Pte. Ltd. d/b/a Roadbull / Roadbull Delivery

Maxcellents Delivery

Maxcellents Pte. Ltd. 
(Maxcellents Pte. Ltd. has been restructured into Roadbull Logistics Pte Ltd and its operation succeded by Roadbull Logistics Pte. Ltd.

Ninja Van Registered Delivery

Ninja Logistics Pte Ltd d/b/a Ninja Van

Ninja Van Express Delivery

Ninja Logistics Pte Ltd d/b/a Ninja Van

RocketUncle Delivery

Smart Communities Pte Ltd d/b/a RocketUncle

Singpost Normal Mail

Singapore Post Limited d/b/a Singpost

Singpost Normal Mail

Singapore Post Limited d/b/a Singpost

Singpost Registered Mail

Singapore Post Limited d/b/a Singpost

Singpost SmartPac

Singapore Post Limited d/b/a Singpost

Singpost AM Mail

Singapore Post Limited d/b/a Singpost

TA-Q-BIN Doorstep Delivery

Yamato Transport (Singapore) Private Limited

d/b/a TA-Q-BIN



In the event if your information is to passed on to third party external service provider for advertising, marketing and communication purposes, we would do our best in ensuring that the service provider would not share your information with any other party other than its sub-contractors and/or suppliers unless it is being communicated to us and authorised by us.

 

Otherwise, unless required by Law, all information provided to Faire Belle will be kept strictly confidential.

 

Protection of Personal Information

Shopping at Faire Belle is safe as our online card payment gateway uses Secure Sockets Layer (SSL) encryption on pages where your payment card information is collected.



To purchase from Faire Belle, we strongly advise you to use a SSL-enabled browser such as Safari, Firefox, Google Chrome or Internet Explorer.



By doing this,the confidentiality of your personal information is protected while they are transmitted over the Internet.

 

We will not save any unneccessary information collected on our web server so as to prevent the risk of the information being accessed by unauthorised parties.

 

Access to your data held by Faire Belle

Your may request to Faire Belle, by writting or e-mailing our Privacy Manager, to disclose to you the information that Faire Belle has collected and stored about you. Such request may take up to 8 working weeks to process and our Privacy Manager may not be able to provide you the full set of information that Faire Belle has collected about you. Faire Belle, at its own discretion, may charge the cost incurred or a reasonable administrative fees to provide this service to you.

 

Privacy Questions

If you have any questions or concerns about Faire Belle's Privacy Policy or data processing, please contact our Privacy Manager by using the contact information found below:  

 





Faire Belle may update its Privacy Policy from time to time. When we change the policy, a notice will be posted on our website along with the updated Privacy Policy.

 

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